Details
Company Profile:
Convergys Corporation (NYSE: CVG) is a global leader in relationship management providing customer care, human resources, and billing services. We help our clients make smarter decisions about how to add value from their customer and employee relationships. We offer a "high-tech, human-touch" approach that combines skilled customer service representatives with advanced customer and information management technologies. This approach has made us a global leader for 25 years.
Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. We have been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.
Here in the Philippines, from a single contact center in Manila, which opened in 2003, Convergys now has eight contact center facilities in the Philippines � six located throughout Metro Manila, two in Cebu City, and our ninth centre, in Bacolod City. We employed approximately 12,000 Filipinos since we started operations and we are continuously looking for more talented people to join our growing family as we expand our business. For more information about us, visit our global website at www.convergys.com.
For more information about our company, visit our website:
http://www.convergys.com/careers
_______________________________________________________________________
STAND OUT WITH CONVERGYS!
A TECHNICAL CUSTOMER SERVICE ASSOCIATE connects with customers via inbound calls, outbound calls or the internet to provide technical assistance concerning the set-up of home networks & Internet access.
We are looking for candidates with:
- At least completed 2 years of college preferably a Computer related course
- Excellent communication skills in English
- Basic computer operations knowledge
- An ability to handle irate customers effectively
- An ability to deliver information at customer�s knowledge level
- An ability to apply a logical problem solving approach to resolving customer problems and inquiries
- Strong interpersonal skills and thinks independently
- An ability to follow through effectively
- Dependability, keen on details and has strong customer service orientation
FRESH GRADUATES ARE WELCOME TO APPLY.
Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in CEBU.
Customer Service Associate positions also available for individuals with at least finished two (2) years of college.
How to Apply
Here are ways to apply for this position:
1. CLICK the �Click here to Apply� button below.
2. TEXT APPLY to 2600
3. VISIT our website at www.convergys.com/careers
4. CALL us at 411-9401
5. APPLY PERSONALLY at our Recruitment Center located at:
Convergys i3 Asiatown Office Ground Floor, i3 Building, Jose Maria Del Mar avenue,corner A. Abad Street, Asiatown IT Park, Lahug, Cebu City from Mondays through Fridays, 9:00AM to 5:00PM
Convergys is an equal opportunity employer.
Thursday, April 22, 2010
Operations Manager (Female)
Details
WHO WE ARE
LEAD Career Mover, is the most preferred headhunter by top companies in Cebu. We cater to high-profile candidates and we process employment with utmost discretion. We are looking for adept and dynamic individuals to fill in these posts.
OPERATIONS MANAGER
- Must be female
- Between 33-40 years old
- At least 3 years as an Operations Manager or any title with the same capacity
- Excellent communications skills
- Strong leadership, customer-relations and can solve problems in real time
- High comfort level working in a diverse environment
- Must have excellent planning, leading, controlling, guiding, and implementing skills
- Must have excellent interpersonal skills to work well with the team
How to Apply
jerry@leadcareermover.com
WHO WE ARE
LEAD Career Mover, is the most preferred headhunter by top companies in Cebu. We cater to high-profile candidates and we process employment with utmost discretion. We are looking for adept and dynamic individuals to fill in these posts.
OPERATIONS MANAGER
- Must be female
- Between 33-40 years old
- At least 3 years as an Operations Manager or any title with the same capacity
- Excellent communications skills
- Strong leadership, customer-relations and can solve problems in real time
- High comfort level working in a diverse environment
- Must have excellent planning, leading, controlling, guiding, and implementing skills
- Must have excellent interpersonal skills to work well with the team
How to Apply
jerry@leadcareermover.com
Call Center Agents (No Experience Needed 300 Vacancies!!!)
Details
ExcelAsia Training and Development Inc. (Cebu Site)
ExcelAsia provides industry-leading human resources (HR) solutions to more than 60 multinational companies in the Philippines. The firm is staffed by training and recruitment professionals who provide end-to-end HR solutions. As a professional and reliable service-oriented company, ExcelAsia addresses the growing HR needs of the multinational companies by developing training modules and recruitment processes for the Filipino people in mind. By working closely with clients, ExcelAsia understands critical business needs and continues to provide exceptional solutions that meet key business goals.
CALL CENTER AGENTS No Experience Needed 300 Vacancies!!!
(Central Visayas - CEBU CITY)
Responsibilities:
� Responsible for processing customer inquiries by proceeding through appropriate work flows determined by questioning and listening.
� The candidate will also be responsible for customer inquiries (e.g. billing explanations, account maintenance and upgrades).
� The candidate will also be required to explain disclosures and product/service provisions and will also be responsible for tracking and identifying the reasons for sale/ no sale; dispositions the sale.
Requirements:
� Candidate must have completed at least 2 years in college (or 3 full semesters with no back subjects)
� Required language(s): English.
� Previous customer service or call center experience preferred(at least 6 months) but NOT REQUIRED
� Applicants must be willing to work in Cebu City.
� Applicants should be Filipino citizens or hold relevant residence status.
� 300 Full-Time positions available.
� Strong communication skills both written and verbal
� Decision making, problem solving and analytical skills
� Proficiency in a Windows based environment
� Ability to analyze multiple sources of information to determine best course of action
� Must be willing to work in an environment that requires heavy phone-based customer interaction
Those applicants who will not qualify will be sent to ExcelAsia's 100 Hours FREE CALL CENTER TRAINING PROGRAM. We are TESDA Accreditted.
Learn what it takes to make it in the call center industry. We will equip you with the Call Center skills you need to get that job you want. We offer 10 days English Communication Skills Training (ECT) as well as Customer Service Training among other essential call center agent skills. Give yourself a good head start and increase your chances of getting that dream Call Center job that you've been looking for!
We give 100% job assistance and we offer our expertise in securing employment after completion of the 2-week program. Candidates will be endorsed to different major call centers in Cebu City. We have 8 partners and clients.
APPLY NOW and be part of the thousands of individuals who are now employed in the different call centers in Cebu and all over the country!
For more information about our company, visit our website:
http://www.excelasiaservices.com
How to Apply
ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, across Tony and Jackey salon, same building as Nuat Thai Massage and Kodak)
Bring a copy of your resume for the interview. Walk in schedules are from Mondays through Fridays, between 9am to 5pm
Look for MARIENELL GABISAY
Contact No. 236-3972
Mobile No. 09175820690
ExcelAsia Training and Development Inc. (Cebu Site)
ExcelAsia provides industry-leading human resources (HR) solutions to more than 60 multinational companies in the Philippines. The firm is staffed by training and recruitment professionals who provide end-to-end HR solutions. As a professional and reliable service-oriented company, ExcelAsia addresses the growing HR needs of the multinational companies by developing training modules and recruitment processes for the Filipino people in mind. By working closely with clients, ExcelAsia understands critical business needs and continues to provide exceptional solutions that meet key business goals.
CALL CENTER AGENTS No Experience Needed 300 Vacancies!!!
(Central Visayas - CEBU CITY)
Responsibilities:
� Responsible for processing customer inquiries by proceeding through appropriate work flows determined by questioning and listening.
� The candidate will also be responsible for customer inquiries (e.g. billing explanations, account maintenance and upgrades).
� The candidate will also be required to explain disclosures and product/service provisions and will also be responsible for tracking and identifying the reasons for sale/ no sale; dispositions the sale.
Requirements:
� Candidate must have completed at least 2 years in college (or 3 full semesters with no back subjects)
� Required language(s): English.
� Previous customer service or call center experience preferred(at least 6 months) but NOT REQUIRED
� Applicants must be willing to work in Cebu City.
� Applicants should be Filipino citizens or hold relevant residence status.
� 300 Full-Time positions available.
� Strong communication skills both written and verbal
� Decision making, problem solving and analytical skills
� Proficiency in a Windows based environment
� Ability to analyze multiple sources of information to determine best course of action
� Must be willing to work in an environment that requires heavy phone-based customer interaction
Those applicants who will not qualify will be sent to ExcelAsia's 100 Hours FREE CALL CENTER TRAINING PROGRAM. We are TESDA Accreditted.
Learn what it takes to make it in the call center industry. We will equip you with the Call Center skills you need to get that job you want. We offer 10 days English Communication Skills Training (ECT) as well as Customer Service Training among other essential call center agent skills. Give yourself a good head start and increase your chances of getting that dream Call Center job that you've been looking for!
We give 100% job assistance and we offer our expertise in securing employment after completion of the 2-week program. Candidates will be endorsed to different major call centers in Cebu City. We have 8 partners and clients.
APPLY NOW and be part of the thousands of individuals who are now employed in the different call centers in Cebu and all over the country!
For more information about our company, visit our website:
http://www.excelasiaservices.com
How to Apply
ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, across Tony and Jackey salon, same building as Nuat Thai Massage and Kodak)
Bring a copy of your resume for the interview. Walk in schedules are from Mondays through Fridays, between 9am to 5pm
Look for MARIENELL GABISAY
Contact No. 236-3972
Mobile No. 09175820690
Customer Service Representative
Details
VANILLA NETWORKS, is a fast growing company that provides virtual assistant, technical and computing services to international clients. We are actively hiring talented people for our expansion here in the Philippines.
CUSTOMER SUPPORT REPRESENTATIVE
- We need experienced customer support representatives to support international clients via phone, email and chat.
Qualifications:
- Strong written and oral English communication;
- Affinity with western culture;
- Ability to create original content;
- Typing proficiency;
- Accuracy and attention to detail;
- Efficiency;
- Work ethic;
- Strong phone and chat support skills;
- Strong customer service skills; and
- Sound basic computing skills.
Tasks:
- Answering customer queries by phone, email, chat or instant messenger;
- Providing general, technical, sales and/or billing support to end clients;
- Taking messages;
- Scheduling appointments;
- Processing orders and other customer-related tasks;
- Posting to Internet forums and blogs;
- Performing data gathering and research tasks;
- Data entry; and
- Data gathering or data mining (e.g. online searches).
For more information about our company, visit our website:
http://www.supportresort.com/careers/cebu/
VANILLA NETWORKS, is a fast growing company that provides virtual assistant, technical and computing services to international clients. We are actively hiring talented people for our expansion here in the Philippines.
CUSTOMER SUPPORT REPRESENTATIVE
- We need experienced customer support representatives to support international clients via phone, email and chat.
Qualifications:
- Strong written and oral English communication;
- Affinity with western culture;
- Ability to create original content;
- Typing proficiency;
- Accuracy and attention to detail;
- Efficiency;
- Work ethic;
- Strong phone and chat support skills;
- Strong customer service skills; and
- Sound basic computing skills.
Tasks:
- Answering customer queries by phone, email, chat or instant messenger;
- Providing general, technical, sales and/or billing support to end clients;
- Taking messages;
- Scheduling appointments;
- Processing orders and other customer-related tasks;
- Posting to Internet forums and blogs;
- Performing data gathering and research tasks;
- Data entry; and
- Data gathering or data mining (e.g. online searches).
For more information about our company, visit our website:
http://www.supportresort.com/careers/cebu/
Call Center Agents
Details
People2Outsource Inc. or P2O is a new company put together by Filipinos for Filipinos. Our aim is to provide high value jobs for our countrymen that will allow them to apply their learning in school and earn a good income at the same time. Our initial focus will be to place qualified and talented candidates in call centers as this is the most plentiful and highest paying entry level job today.
WE ARE IN URGENT NEED OF FILLING IN OUR 1800 SLOTS!
CALL CENTER AGENTS
QUALIFICATIONS:
- Completed at least :
� Any 4 year degree course
� 2-3 yr Diploma Course preferably IT related courses
� 2 years in College
- Must be computer literate
- Must possess Average to Excellent English Communication Skills
- Willing to work on graveyard shift including weekends
- Must be willing to be assigned in Cebu or Manila
WE PROVIDE RELOCATION ASSISTANCE FOR PASSERS!
For more information about our company, visit our website:
http://www.people2outsource.com
How to Apply
You may pay us a visit at:
1404B, 14/F, Keppel Building
Cebu Business Park, Cebu City
from 9:00am to 7:00pm
or
you may call us at 236-5561, 415-7667; 0927-614-8115, 0922-869-9461, 0908-607-3493
People2Outsource Inc. or P2O is a new company put together by Filipinos for Filipinos. Our aim is to provide high value jobs for our countrymen that will allow them to apply their learning in school and earn a good income at the same time. Our initial focus will be to place qualified and talented candidates in call centers as this is the most plentiful and highest paying entry level job today.
WE ARE IN URGENT NEED OF FILLING IN OUR 1800 SLOTS!
CALL CENTER AGENTS
QUALIFICATIONS:
- Completed at least :
� Any 4 year degree course
� 2-3 yr Diploma Course preferably IT related courses
� 2 years in College
- Must be computer literate
- Must possess Average to Excellent English Communication Skills
- Willing to work on graveyard shift including weekends
- Must be willing to be assigned in Cebu or Manila
WE PROVIDE RELOCATION ASSISTANCE FOR PASSERS!
For more information about our company, visit our website:
http://www.people2outsource.com
How to Apply
You may pay us a visit at:
1404B, 14/F, Keppel Building
Cebu Business Park, Cebu City
from 9:00am to 7:00pm
or
you may call us at 236-5561, 415-7667; 0927-614-8115, 0922-869-9461, 0908-607-3493
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